Privacy Policy

Effective Date: May 29, 2026
Vita Nova Biologics ("we," "our," or "us") operates vitanovabiologis.com. We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We only collect personal information that you voluntarily provide to us when placing an order, subscribing to our newsletter, or contacting us. This includes:

• Identity Data: First and last name.

• Contact Data: Email address and phone number.

• Delivery Data: Shipping addresses and billing addresses.

• Transaction & Payment Data: Payment details necessary to process your order, including e-transfer information and confirmation details.

2. Why We Collect Your Information
We use your personal data to run our business legally and fulfill your requests safely. Specifically, we process your data to:

• Fulfill, pack, and ship your orders to your provided address.

• Process your payments securely, including validating manual e-transfer transactions.

• Send you order confirmations, tracking details, and updates.

• Send marketing newsletters, if you have explicitly consented to join our email list.

• Comply with our legal, tax, and regulatory obligations.

3. Who We Share Your Information With
We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers who help us run our store:

• E-Commerce & Website Hosting Platforms: To host and display our online shop securely.

• Shipping & Courier Services: To share your name and address so your order can be delivered.

• Payment Gateways & Financial Institutions: To safely process transactions and clear e-transfers.

• Legal Authorities: Only if required by law, court order, or to protect our legal rights.

4. How Long We Keep Your Data
We retain your personal information only for as long as necessary to complete the purposes outlined in this policy. For instance, order transaction details are securely archived for standard business accounting, tax documentation, and fraud prevention requirements.
5. Your Rights & Data Deletion
Depending on your jurisdiction (including federal privacy laws in Canada), you hold specific rights regarding your personal records. You have the right to:

• Access the personal data we hold about you.

• Correct or update inaccurate personal records.

• Request that your personal data be permanently deleted from our active systems.

To submit a data access or deletion request, please contact us directly using the details provided below.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to our privacy officer at:

• Website Contact: vitanovabiolocis.com/contact